Access a Trusted Team of Billing Specialists

AnchorPoint Billing Solutions is a billing and claims processing service dedicated to assisting practices with streamlining their billing cycle and increasing their receivables. We specialize in working with both individual and multi-professional practices to enhance their psychological and mental health services billing to get compensated fairly.

As billing companies become an increasingly vital part of the mental health care community, AnchorPoint Billing Solutions strives to provide the best service available at affordable rates. We are sensitive to both client and patient needs, and work diligently to ensure a smooth billing transaction for every patient session held.

Lori Schwartz, Ph.D., CST, Founder

Lori SchwartzLori Schwartz is a licensed psychologist and certified sex therapist in private practice in Kansas City, Missouri. As a practicing psychologist for more than 20 years, she understands the challenges and frustration that are often part of running a mental health practice. Throughout the years, she spent a great deal of time and resources trying to streamline her billing process while worrying about the financial security of her practice before finding a better solution.

After an extensive search, Lori built a team of honest, knowledgeable billing experts who have increased her receivables dramatically … and they can do the same for you! Though she and her team have been assisting other practices with their billing processes for years, she founded AnchorPoint Billing Solutions as a separate business entity in 2015.

In addition to running her practice and overseeing AnchorPoint, Lori is an adjunct professor at the University of Missouri-Kansas City, and currently teaches Human Sexuality at Johnson County Community College. She is a member of Association of Family and Conciliation Courts, Missouri Psychological Association and the American Psychological Association.

La’Keita Hardaway, Director of Operations

La’Keita Hardaway has a comprehensive understanding of both the day-to-day office operations of a mental health services practice and the various aspects of handling its billing. In her role as the director of AnchorPoint, she strives to make the onboarding process seamless for each new practice that becomes a client. La’Keita relies on her knowledge of insurance billing codes, claims processing and the verification process to help clients get paid in full for services rendered. She also assists with informing patients of their financial obligations and handling inquiries in a professional, kind manner.

In addition to joining AnchorPoint, La’Keita has spent more than a decade as the office and billing manager at Counseling Psychologists, LLC. She is in charge of coordinating scheduling to strengthen therapist/client relationships and oversees the practice’s billing efforts. Throughout her time here, La’Keita has handled various aspects of mental health billing and collections, including claims submission, payment posting, front- end collections, follow up of unpaid claims, and patient billing and statements.