Navigating insurance is a complex process, especially if you don’t have specialized administrative staff.
As mental health billing specialists, we’ve seen it all. Here are the top FAQs about mental health billing.
1. A Client Changes Their Insurance but Didn’t Tell You.
Nothing’s worse than sending a claim and waiting for it to get paid, only to find out that it has been rejected. In this case you have 2 options:
Connect with the client to get their updated insurance information. The client’s insurance might have termed and this leaves you asking how will I get paid for that session now
If they have a new policy, you’ll have to re-file the claim through the new policy, and hope that the session didn’t need pre-authorization. If it did, call the insurance company to see if pre-authorizations may be able to be corrected by backdating.
2. How Long Do I Have to Submit an Insurance Claim?
This varies by insurance company, so it is always good to check with the insurance companies.
If you provide the service, forget to submit the claim on time, and then try to submit the claim late, it will probably be denied.
3. Why is Billing for Mental Health Services so Difficult?
Billing for mental health can be exhausting. Not only is it time consuming, but it requires specialized knowledge.
Managing clients and simultaneously filing insurance claims takes a lot of effort. Insurance procedures vary by company, there are multiple codes, and where and how to submit each claim can be confusing. Learning all of these details is time consuming!
4. Should I Outsource My Billing?
With outsourced billing, your practice can significantly free up in-house resources. Instead of overloading your employees with time-consuming billing tasks, they can work on quality assurance, organization, and improving patient care.
Tired of Not Getting Paid for the Services You Provide?
Partner with the mental health billing experts and professionals at Anchor Point Billing Solutions.
We know firsthand the frustrations of running a mental health practice and not getting paid for the services you render.
We work very efficiently and are always up-to-date with the changes in mental health billing. Get a custom-tailored solution for your practice at an affordable rate.
To learn more about how we can help your practice grow and to take advantage of our New Client Offer, get in touch by calling 816.753.7071 or emailing info@anchorpointbilling.com.