As a mental health provider, your priority is always your patients, helping them heal, grow, and navigate life’s challenges. However, one aspect of your practice that often becomes a major source of frustration is billing. From navigating insurance claims to ensuring timely payments, the billing process can be overwhelming, time-consuming, and confusing.
While hourly billing might seem like an easy choice for some, we believe percentage-based billing is the smarter, more effective option.
Here’s why:
1. Aligned Incentives: We Get Paid When You Get Paid
One of the most significant advantages of percentage-based billing is the alignment of our incentives. At Anchor Point Billing Solutions, we only get paid when we successfully help you collect payments from your clients’ insurance companies. This means that we are invested in your success, we’re motivated to do everything we can to ensure your claims are processed accurately, and your reimbursements are maximized.
On the other hand, with hourly billing, the person managing your billing is compensated for their time, regardless of whether claims are successfully processed or payments are received. This can create a misalignment of incentives, where the biller is paid whether or not your practice receives the revenue it deserves.
2. Pay for Results, Not Time
Another benefit of percentage-based billing is that you only pay for results. With our service, you don’t have to worry about paying for wasted hours or inefficiencies. You pay a percentage of the revenue we help you collect, meaning your costs are tied directly to the success of your claims.
In contrast, hourly billers are compensated based on the time they spend working on your accounts, regardless of whether the work leads to successful reimbursements. You could be paying for hours that don’t result in any payments, leading to unnecessary costs for your practice.
3. Real People Handling Your Accounts, Not Automation
At Anchor Point Billing Solutions, we understand that personal service is key to a smooth billing process. Unlike some automated billing systems, real people handle your accounts. We understand the complexities of mental health billing, and we treat each claim with the attention it deserves.
While automation has its place, nothing replaces the expertise and personal touch of a dedicated billing team. Real people are far more likely to ensure that claims are handled accurately and follow-ups are made when necessary.
4. Increased Revenue Collection
The ultimate goal of billing is to ensure you’re paid for the services you provide. With our percentage-based approach, we work diligently to reduce denials, follow up on unpaid claims, and appeal when necessary to maximize your collections. We go the extra mile to make sure you receive every dollar you’re entitled to.
Hourly billers, while they may be efficient, do not necessarily have the same motivation to pursue these actions as aggressively, as their payment is not tied to successful collections. As a result, you could end up losing out on reimbursements due to lack of follow-through or denial management.
5. Scalability: Pay for What You Need, No Surprises
As your practice grows, your billing needs will also evolve. With percentage-based billing, our services scale as your practice expands. There are no surprises or hidden costs, our fees are tied directly to the revenue we help you collect. Whether you have one client or one hundred, you only pay for the collections we help bring in.
With hourly billing, as your claim volume increases, you may need to pay for more biller hours or even hire additional staff. This increases your overhead costs, making it harder to predict your expenses as your practice grows.
6. Predictable & Transparent Costs
One of the frustrations of hourly billing is the lack of predictability. Your biller’s efficiency or their time off can cause fluctuations in the cost of your billing services. With percentage-based billing, you always know what you’ll be paying because our fees are directly tied to the revenue we help you generate. This offers you clarity and peace of mind, knowing that your costs are predictable and transparent.
7. No Payroll Hassles, No Extra Costs
Managing in-house staff comes with a lot of overhead: salaries, benefits, sick days, payroll taxes, and more. When you work with Anchor Point Billing Solutions, you get to skip the headache of managing payroll and dealing with HR issues. We handle everything, and you’re only paying for the revenue we help you bring in.
Hiring in-house billing staff isn’t just expensive, it’s increasingly difficult. In today’s tight labor market, finding qualified, reliable billing personnel can be a challenge. And once hired, employers are responsible not only for their salaries, but also for payroll taxes, onboarding, training, and potential turnover. These hidden costs can add up quickly, making outsourcing not just a convenient option, but a financially sound decision.
8. Less Management, More Focus on Your Clients
By choosing percentage-based billing, you’re freeing yourself from having to micromanage your billing process. We take care of the entire revenue cycle, so you can focus on providing exceptional care to your patients. You won’t have to oversee biller efficiency or train new employees.
If you hire an hourly biller, you may need to spend time supervising and ensuring that they’re managing their hours and work properly—distracting you from your true focus: your patients.
The Bottom Line: Real People, Real Results
When you choose Anchor Point Billing Solutions, you’re choosing a partner that is dedicated to optimizing your revenue and simplifying your billing process. We’re committed to delivering results and offering personalized service—not relying on automation or systems to do the work.
With percentage-based billing, you’ll never pay for hours spent in vain. Instead, you’ll be paying for successful collections that directly impact your practice’s growth. Let us handle the complexities of billing so you can get back to what matters most: providing exceptional care to your patients.